At VDA Cool Cab Services, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.
We may collect the following types of information when you use our platform:
Personal Details: Name, phone number, email address, and address.
Booking Information: Pick-up and drop locations, time, and trip history.
Payment Details: UPI ID, transaction ID, and billing information (Note: We do not store card details).
Device & Location Data: IP address, device type, location for live tracking, and browser information.
The information we collect is used to:
Process and confirm cab bookings.
Provide real-time tracking and driver coordination.
Send service updates, confirmations, and alerts.
Improve our services, website, and customer experience.
Respond to queries and support requests.
Prevent fraud or misuse of our services.
We do not sell or rent your personal data to third parties.
We may share your information with:
Verified drivers for trip coordination.
Payment gateways for processing transactions.
Law enforcement, if required by law or for safety concerns.
We use secure servers, encryption, and limited access controls to protect your information from unauthorized access, misuse, or disclosure. However, no method of online data transmission is 100% secure.
Our website may use cookies to personalize your experience, analyze traffic, and improve functionality. You can choose to disable cookies via your browser settings.
As a user, you have the right to:
Access your personal data.
Correct or update inaccurate information.
Request deletion of your data (subject to legal retention requirements).
Withdraw consent for marketing communications at any time.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
This privacy policy may be updated periodically. We encourage you to review this page regularly for any changes. Continued use of our services implies acceptance of the updated policy.